Q&A · CONTACT

Contact us

Let us know any questions or suggestions you have while using our programs. Your inquiry goes to the person in charge, and we will reply promptly.

How we can help

Ask us anything — installation and usage, error reports, licenses and payment, feature suggestions and more. You can check common questions first in our FAQ.

Email: info@qmscience.net
Support: 070-7609-1376Weekdays 09:00–18:00 KST (closed weekends & holidays)
Business & organizations: For multiple PCs or organizational purchases, choose “Organizations / partnership” as the inquiry topic.

What helps us help you faster

Program name and version number (found in the program's “About” window)
Windows version
What you did and what happened — with a screenshot if possible
For payment questions, the order number from your order email

Please attach screenshots or files to the reply email you receive after sending your inquiry.

Name * Email *

Organization (optional) Phone (optional)

Topic Subject * Message * (Required) I agree to the collection and use of my personal information — Purpose: receiving and answering inquiries / Items: name, email, inquiry content, access IP (optional: organization, phone number) / Retention: resolved inquiries 1 year, payment/refund inquiries 3 years (under the Korean E-Commerce Act), spam 30 days, access IP 90 days. If you do not agree, you can contact us by email or phone instead of using the form. For details, see our Privacy Policy.